Management in Practice Manchester is the home of professional development and collaboration for Practice Managers and Partners in the North West.
The business conference for primary care management teams takes place on 6 June 2024 at the Bridgewater Hall. Tickets for this event are free and you can book your place here.
Register now to join the Management in Practice editorial team and our event supporter, Pulse, in person at an event designed specifically with management teams in mind, where expert speakers share their experiences and impart real world tools you can implement at work.
Our agendas are developed following in-depth research with you our audience as well as industry experts, therefore you can trust that the sessions you attend will be of real value to you and your team. The multi-stream format allows you to pick and choose the talks most relevant to your business aims.
97% peer recommended
“It was most enjoyable and informative. The topics were relevant to the day-to-day running of the practice. The exhibitors were also very helpful.” – Dr Krishna Srivastava, 2023 attendee
“Good to get out of practice and to hear from different people. The exhibition was relevant and useful. I enjoyed the day!” – Victoria Keys, Business Manager, 2023 attendee
We have a range of options and packages available – contact [email protected] for more information and to discuss your company’s objectives.
Contact [email protected] for more information about speaking opportunities.
* Please note, this information is correct at the current time. Cogora reserve the right to amend content without prior warning.
** We would like to thank our exhibitors for sponsoring this meeting. They have had no editorial input into or control over the agenda, content development or choice of speakers, nor opportunity to influence except for the sponsored symposia presentations.
*** Your delegate badge may, with your permission, be scanned by sponsor companies in the exhibition hall and at sponsored sessions. If you allow your badge to be scanned, you agree for those companies to contact you about their products, events and/or services – some of which may be promotional in nature. If you do not wish to be contacted by our sponsor companies you have the right to not have your badge scanned when visiting a sponsored stand in the exhibition hall or attending sponsored sessions. You can withdraw your consent at any time by contacting the sponsor.
Book your place
The Hall is in the centre of Manchester, easily accessible by public transport and by road.
The nearest rail stations are Deansgate and Oxford Road.
The Hall is in the centre of Manchester, easily accessible by public transport and by road.
Metrolink tram passengers should alight at St Peter’s Square or Deansgate-Castlefield.
The nearest bus stops for major routes into the city centre are St Peter’s Square/Portland Street or Deansgate.
If travelling by car, please allow plenty of time for your journey. For satellite navigation, the Hall’s postcode is M2 3WS. The nearest car parks are Q-Park, NCP Manchester Central, NCP Great Northern or NCP Oxford Street.
Please note all NCPs are now cashless, and payment requires a debit or credit card.
Stream 1 |
Stream 2 |
|
8:30 am |
Registration and Exhibition |
|
9:20 am |
Chair’s opening remarksKay Keane |
Chair’s opening remarksLorna Laflin |
9:30 am |
Running out of space? Expanding your practice
Luan Stewart Richard Maudsley |
How productive is your practice?
Denise Smith |
10:15 am |
Legal essentials for practice on forward planning
Puja Solanki Deema Sodha |
Reshaping primary care with data
Dr Harry Wyatt Dr Amina Siddiqui |
10:55 am |
Exhibition and networking |
|
11:25 am |
Ensuring diversity and inclusion
Margaret Ikpoh |
From transition to transformation: Maximising the benefits of the NHS cloud telephony journeyNew?
Upgrading?
Dave Mills |
12:10 pm |
PCN Companies – key issues
Ross Clark |
Lessons learnt from time in practice
Dr Valeed Ghafoor |
12:50 pm |
Lunch and Networking |
|
1:50 pm |
Pensions in general practice
Martin Boaler |
Building one-stop shops for chronic care reviews
Dr Will Gao |
2:35 pm |
The new CQC framework
Tracy Green |
Occupational Health and Med3 ‘Fit’ Notes
Tarun Gupta |
3:20 pm |
GP contract announcement
Melanie Thomas Nick Stevenson |
|
4:00 pm |
Conference Ends |
*We would like to thank our exhibitors for sponsoring this meeting. Unless stated in your programme, they have had no input into the agenda, speaker selection or content.
** We would like to thank our exhibitors for sponsoring this meeting. They have had no editorial input into or control over the agenda, content development or choice of speakers, nor opportunity to influence except for the sponsored symposia presentations.
***If you allow your badge to be scanned by a sponsor company in the exhibition hall or at sponsored sessions, your details will be shared with that sponsor for them to contact you about their session, products, events and/or services – some of which may be promotional in nature. If you do not wish to be contacted by our sponsor companies, you have the right to contact them to have your data removed or to not have your badge scanned.
Tarun is a GP in the NHS and Occupational Health Physician to the private sector, based in Solihull.
His clinical interest is mental health. Tarun previously served as Clinical Lead for Mental Health Transformation at BSOL CCG (the largest CCG in England) for 4 years, with a focus on improving physical health outcomes for adults with serious mental illness (SMI) and redesigning the neurodiversity assessment and management pathway.
He also contributed to the NICE NG222 ‘Depression in adults: treatment and management’ clinical guideline, published in June 2022, as a Guideline Committee Member.
Tarun graduated with a First-Class Honours degree in Politics, Philosophy and Economics (PPE) from Oxford University and earnt his graduate-entry medical degree from St George’s, University of London. He holds postgraduate qualifications in Occupational Medicine, Legal Medicine and Clinical Psychiatry, in addition to completing executive education in leadership and management at Harvard Business School, USA.
Kay is the Practice Manager at Urban Village Medical Practice in Ancoats, Manchester. As well as the usual suite of NHS General Practice services the practice also specialises in addressing those patients facing health inequalities, they run a specialist service for those people experiencing homelessness, an in-house substance misuse service, tissue viability care and have specialist clinicians focussing on those people who find it difficult to access healthcare.
Having been employed within the NHS since being a teenager she has seen lots of changes and developments and worked in various parts of the service. Kay was awarded the National Association of Primary Care “Practice Manager of the Year” in 2017 and has since helped to set up The Institute of General Practice Management, the registered body for all Managers in Primary Care.
Outside of work Kay is a keen allotmenteer where she prefers to grow flowers for the vase. She enjoys weekends away in a campervan and may also occasionally be found dancing in a field at a music festival.
Lorna splits her time working for the RCGP as a Deputy Lead on the Primary Care Development programme and as a Specialist in Field for GP Excellence, the flagship programme of the Greater Manchester Primary Care Provider Board. Lorna’s background is in practice management, and she has almost 20 years’ experience in General Practice and is accredited with the IGPM. Before the COVID pandemic she was a Lay assessor for Health Education England, assessing FY2 doctors applying to start GP training, and has more recently worked as senior consultant on the Good Practice Guidelines team at NECS.
Lorna is a qualified coach and mentor, specialising in professional development. She has an MBA and a post grad qualification in strategic management and leadership and a special interest in Continuous quality improvement (CQI).
Denise is a Practice Manager at Merepark Medical Centre in Alsager, Cheshire, and has over 21 years of healthcare management experience within general practice. Prior to working in Primary care, Denise worked in the banking industry for 10 years.
Denise has a deep-rooted passion for teamwork and leadership and believes communication and networking are key to achieving ongoing successful outcomes.
Puja has had 15 years’ experience in advising healthcare professionals on non-contentious primary care work. Puja’s main areas of expertise are advising GP clients on partnership deeds and declarations of trust, new GP partnership formations and GP mergers, GP practice takeovers and general practice advice to GPs.
Deema has extensive experience in advising GP Practices and the wider primary care sector on a range of real estate matters. She specialises in sale and leasebacks, refinance, new and renewal leases, lease regularisation, changes to practice premises following incorporations and novation of core GP contracts and all property aspects of GP practice mergers and acquisitions.
Luan Stewart is a practice manager with 15 years’ experience in general practice and PCN Management. A mentor for various NHS providers ; professional associate for the LMC and a peer appraiser , Luan is also a trainer for various areas of practice management.
After completing several refurbishments and extensions for GP practices, she now consults privately on completion of Project Initiation Documents (PID forms) and financial project management of the schemes.
Sunderland Peacock and Associates is an architectural practice which has specialist experience in the Healthcare Sector. Working with medical practices throughout the country, Richard has valuable experience in assisting from project inception through to completion of on-site works.
He has years of experience with projects ranging from new-builds, complex extensions to internal fit-outs utilising an informed design approach which is balanced to suit the requirements of every client and user.
Margaret Ikpoh is a GP Partner at Holderness Health, a practice for 36,000 patients in East Yorkshire and has worked there for 12 years. She is the practice lead for research and has had previous roles with the NIHR Yorkshire and Humber as a research champion for First5 GPs and AITs.
She is also an Associate Director for Primary Care for Hull York Medical School and is a GP Trainer.
Currently she co-chairs the regional Primary Care Workforce Group with NHS England & Improvement for the North-East and Yorkshire Regional People Board.
At the RCGP, she has been involved in the Black, Asian and Minority Ethnic Task groups and was awarded Fellow of The Year at the 2021 RCGP Inspire Awards ceremony.
A committed NHS IT geek, Dave Mills is the head of Think Healthcare, one of the largest NHS specialist cloud telephony platforms.
Dave has a broad background in the NHS IT sector, starting with half a decade in GP practice management which fuelled a passion to improve IT infrastructure within the NHS for patients benefit.
He has since been involved with various national provider platforms including patient workflow platforms and primary care clinical systems.
His current passion is focussing on improving patient access to GP services via the medium of cloud telephony.
Ross is a partner and leads the GP team in the midlands and north of England. He is recognised nationally as one of the leading lawyers in GP work, having devised several of the evolving models for GPs to work together at scale and integrate within the wider Integrated Care Systems being developed across the country. Most notably, Ross devised the structure and drafted the partnership deed for Our Health Partnership, the largest single partnership in the UK combining 37 practices with over 175 Partners and serving around 358,000 patients.
Dr Valeed Ghafoor, CEO of General Practice Specialists Ltd, leverages his rich background in emergency and acute medicine alongside his experience as a GP and subsequently managing partner to offer a unique perspective on primary care. His expertise extends to supporting practices and PCNs, utilising ARRS resources and establishing clinical hubs for comprehensive care delivery. Dr. Ghafoor’s nuanced understanding of patient needs and operational intricacies enables him to streamline processes and enhance service provision within primary care settings. With a focus on innovation and collaboration, he spearheads initiatives that optimize resource allocation and foster interdisciplinary teamwork. Through his leadership, General Practice Specialists Ltd thrives as a dynamic force in modern healthcare, championing excellence and accessibility in primary care services.
Dr. Will Gao is a medical doctor from University College London and co-founder and Chief Operating Officer at Suvera – a virtual clinical care company that provides proactive monitoring of patients with long-term health conditions. Will has worked at several VC backed health-tech start-ups as a medical student and was subsequently appointed Chairman for Enterprise and Innovation at UCL Medical Society and was one of the youngest NHS Clinical Entrepreneur fellows. Alongside his MBBS degree from UCL, he also has a 1st Class Honours degree in Physiology from UCL and was awarded the undergraduate research prize as well as the International Physiology Society Gold Award for his research on medical devices. It is Will’s ambition to enhance the longevity and quality of life of society and feels extremely grateful to be in a position where he is able to use innovations to create meaningful outcomes for patients.
Tracy is a a Business Consultant, Trainer, Certified Coach, a Chartered member of the CIPD and an Insights and NLP Practitioner originally from the West Midlands, living in Devon over 16 years. She worked in Primary Care for more than a decade as a Business Manager in General Practice, a Federation Manager for multiple practices, a Care Quality Commission (CQC) Specialist advisor since 2014 and a RCGP development adviser since 2022.
She supported a CCG (now ICB) with primary care project management including setting up a new service and managed £2.5m winter access funds as well as a practice changing their ownership status. With her expertise in regulation, she has led a large, five site primary care provider’s CQC improvement plan from an Inadequate rating with breach notices to a Good rating in a 9-month period. She has led on a non-clinical reorganisation review to support at scale working.
She worked nationally for three years supporting new Primary Care Networks (PCN) formations, delivering training, and supporting providers. Her earlier career was in the utilities sector spending 11 years at British Gas. Tracy is a chartered Fellow of the Chartered Management Institute (CMI), a Fellow with the Institute of Leadership (IoL) the Recruitment and Employment Federation (REC) and the Practice Managers Association (PMA). She is also a member of the Chartered Institute of Personnel and Development (CIPD) and the European Mentoring & Coaching Council (EMCC).
Previously a Director at Hall Liddy, acquired by the firm in June 2019, Melanie has joined the Partnership with over 15 years’ experience in medical accounting. Melanie combines a specialist knowledge of the healthcare sector with a background in mergers and acquisitions.
In addition to managing services for a range of GP practices, she has a particular interest in GP federations, practice mergers and restructuring. She is also involved in providing financial training for GP registrars.