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Birmingham

14 May 2024, National Conference Centre, Birmingham

Event Overview

Management in Practice Birmingham is taking place on 14 May 2024 and we are inviting Practice Managers, GP Partners, PCN or ICB staff and commissioners to register now to join us there.

Register now to join the Management in Practice editorial team in person at a business conference designed specifically with management teams in mind, where expert speakers share their experiences and impart real world tools you can implement at work.

What topics will be covered at this year’s Management in Practice Birmingham conference?

  • The future of general practice
  • Employment, HR, legal, finance
  • Wellbeing in practice
  • Tech and innovation
  • Leadership and workforce

Our agendas are developed following in-depth research with you our audience as well as industry experts, therefore you can trust that the sessions you attend will be of real value to you and your team.

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What do your peers think of this event?

100% peer recommended

It was most enjoyable and informative. The topics were relevant to the day-to-day running of the practice. The exhibitors were also very helpful.” – Dr Krishna Srivastava, 2023 attendee

Good to get out of practice and to hear from different people. The exhibition was relevant and useful. I enjoyed the day!” – Victoria Keys, Business Manager, 2023 attendee

Interested in Exhibiting at, or Sponsoring, at Management in Practice Birmingham?

We have a range of options and packages available – contact [email protected] for more information and to discuss your company’s objectives.

Interested in Speaking at Management in Practice Birmingham?

Contact [email protected] for more information about speaking opportunities.

* Please note, this information is correct at the current time. Cogora reserve the right to amend content without prior warning. 

** We would like to thank our exhibitors for sponsoring this meeting, which includes pharmaceutical companies including Gedeon Richter (UK) Ltd. 

*** Your delegate badge may, with your permission, be scanned by sponsor companies in the exhibition hall and at sponsored sessions.  If you allow your badge to be scanned, you agree for those companies to contact you about their products, events and/or services – some of which may be promotional in nature. If you do not wish to be contacted by our sponsor companies you have the right to not have your badge scanned when visiting a sponsored stand in the exhibition hall or attending sponsored sessions. You can withdraw your consent at any time by contacting the sponsor. 

Book your place

Venue

Accommodation

Book on our hotelmap

How to get there

The closest train station is Birmingham International which is just a 5 minute taxi drive

Other stations:

Birmingham New Street – 25 minutes drive
Birmingham Snow Hill – 20 minutes drive
Solihull – 10 minutes drive

We do not advise coming by bus.

The venue is on J6 of the M42, follow signs to The National Motorcycle Museum from all approach roads.
Postcode B92 0EJ

There are over 1000 FREE parking spaces on site. Charge points for electric vehicles and disabled parking is also available.

Birmingham City Centre – 20 minutes drive
Central Manchester – 2 hours drive
Central Leeds – 2 hours drive
Central Bristol – 2 hours drive
Central London – 2 hours drive

Stream 1

Stream 2

Stream 3

8:30 am
Registration and Exhibition
9:20 am
Chair’s opening remarks

Kay Keane
Practice Manager, Urban Village Medical Practice and Director, The IGPM

Chair’s opening remarks

Dr Dean Eggitt
Principal GP, The Oakwood Surgery and Chief Executive Officer, Doncaster Local Medical Committee

Chair’s opening remarks

Lorna Laflin
Deputy Lead, Primary Care Development Programme, RCGP

9:30 am
Opening Keynote: The cost of living and supporting patients 
  • How practices can save money  
  • Supporting staff, patients and the local community  
  • Finding new revenue streams   

Alyson McGregor
National Director, Altogether Better

10:15 am
Dispelling digital healthcare myths: a practical guide for practice managers and GP partners 
  • In this session, Jamie will cut through the technical jargon, the overhyped myths and the oversold promises of digital healthcare 
  • Find out how digital tools can truly improve capacity, access and communication to support primary healthcare in the UK 

Jamie Griffin
Head of NHS Partnerships, Livi

Sponsored by:

HR – what we need to be focusing on 
  • Diversity and inclusion  
  • Conflict resolution between staff 
  • General staff wellbeing

Nikki Masterman
Managing Director, Inspired HR

Sponsored session to be confirmed – Abtrace 
10:55 am
Exhibition and networking  
11:30 am
What upcoming digital technologies might mean for your practice 
  • Opportunities vs threats 
  • The benefits of digital developments  
  • What can AI do for practices 

Dr Neil Paul
GP Partner, Director, Howbeck Healthcare Limited, Director, Central Cheshire Integrated Care Partnership

Reducing staff turnover 
  • Conducting exit interviews, what to ask  
  • Setting development goals for all staff  
  • What training do you offer? 
  • What to ask and how to action it 

Jayne Dewhurst
Deputy lead primary care development programme, RCGP, Lay adviser and representative, NHSE

From Patients to Progress: How Your Practice Can Pioneer and Profit in Clinical Research 
  • Understanding and demystifying clinical research  
  • The financial potential clinical trials can have on your practice

Dr Mahadev Ramjee, MD, MCRP(UK)
Medical Director

Sponsored by:

12:15 pm
From transition to transformation: Maximising the benefits of the NHS cloud telephony journey 

New? 

  • Practical tips and suggestions for getting the most from your new technology 
  • How you can take patient access to a new level  
  • Reducing access inequality & digital exclusion 

Upgrading? 

  • What extra benefits & features should you be looking for 
  • How can you use the features to help knit together your digital front door 
  • Improving patient access

Dave Mills
Head of Think Healthcare, Focus Group

Sponsored by:

Total reward – pay scales in practice
  • Practice manager standard pay (pay scale review) 
  • What to do about pay rises and staff retainment  
  • Motivating staff without money 

George Lepine
Associate and HR Specialist

2024, the year you must run your practice as a business  
  • The current General Practice funding climate 
  • Maximising profit 
  • Maximising reimbursements and reducing billing errors 

Daniel Vincent
Former Practice Manager and Partner, Chief Executive Officer, Enhanced Primary Care ltd 

1:00 pm
Lunch and Networking  
2:00 pm
Immunisation: Practice Management Strategies 
  • Maintaining accurate and up-to-date records 
  • Streamlining workflows  
  • Leveraging technology for immunisation tracking and reminders 

Stacy Evans
RGN / RSCN / BSc (Hons) SPQ School Health

Lessons learnt from time in practice
  • Purposeful recruitment  
  • Still matrix examples 
  • Triage for receptionists  

Valeed Ghafoor
GP Specialist in Emergency, Acute and General Medicine, Northern Care Alliance

Wellbeing for practice managers

Dr Seema Pattni
Portfolio GP and Careers Coach, London

2:45 pm
GP contract announcement

James Gransby
Vice-chairman, Association of Independent Specialist Medical Accountants, Partner, Azets

Jim Duggan
Board member, Association of Independent Specialist Medical Accountants, Partner, Albert Goodman

3:30 pm
End of conference

* Please note, this information is correct at the current time. Cogora reserve the right to amend content without prior warning. 

** We would like to thank our exhibitors for sponsoring this meeting, which includes pharmaceutical companies including Gedeon Richter (UK) Ltd. 

*** Your delegate badge may, with your permission, be scanned by sponsor companies in the exhibition hall and at sponsored sessions.  If you allow your badge to be scanned, you agree for those companies to contact you about their products, events and/or services – some of which may be promotional in nature. If you do not wish to be contacted by our sponsor companies you have the right to not have your badge scanned when visiting a sponsored stand in the exhibition hall or attending sponsored sessions. You can withdraw your consent at any time by contacting the sponsor. 

Speakers

14 May 2024, National Conference Centre, Birmingham

Book your place
Jim Duggan

Jim Duggan

Board member, Association of Independent Specialist Medical Accountants, Partner, Albert Goodman

James Gransby

James Gransby

Vice-chairman, Association of Independent Specialist Medical Accountants, Partner, Azets

Stacy Evans

Stacy Evans

RGN / RSCN / BSc (Hons) SPQ School Health

Stacy currently has 35 years’ experience in the NHS. After spending 10 years working with paediatrics, she then gained experience in School Health, with Looked after Children and Leaving Care young people.Stacy spent 12 years in General Practice as a Practice Nurse / Lead Practice Nurse before joining Public Health England as a Screening and Immunisation Coordinator then manager.Over the past five years she has been successful in CCG / ICB Quality and safety forum as Head of Quality and Safety.


Daniel Vincent

Daniel Vincent

Former Practice Manager and Partner, Chief Executive Officer, Enhanced Primary Care ltd 

Jayne Dewhurst

Jayne Dewhurst

Deputy lead primary care development programme, RCGP, Lay adviser and representative, NHSE

Jayne initially worked in Financial Services where she special interest in leadership development and coaching & became NLP practitioner. In 2005 she became a Practice Manager in a large GP practice. During this time she was a non medical mentor and undertook undergraduate training. She also held a number of roles in her CCG. Jayne joined the RCGP PCD team in 2015 when the programme was in its infancy. Initially an adviser she became deputy lead in the summer of 2015. Currently Jayne is lead for coaching, mentoring and other HR programmes. She is a Lay representative for NHSE, working with a variety of specialties, including General Practice. She works with NHSE during the recruitment process & assessment panels.


Dr Neil Paul

Dr Neil Paul

GP Partner, Director, Howbeck Healthcare Limited, Director, Central Cheshire Integrated Care Partnership

GP Partner @SandbachGPs
Monthly columnist on http://www.digitalhealth.net/
Director of Howbeck Healthcare Limited – Primary care innovators!
Honorary Senior Lecturer School of Management University of Liverpool
Exec GP on South Cheshire & Vale Royal GP Alliance
Director of Central Cheshire Integrated Care Partnership


Nikki Masterman

Nikki Masterman

Managing Director, Inspired HR

Alyson McGregor

Alyson McGregor

National Director, Altogether Better

Alyson is the founder and Director of Altogether Better an NHS national network organisation who offer solutions to the challenges the NHS is facing. Working with practices and PCNs, Altogether Better help teams to increase their capacity and reduce demand by adopting a new model of care to tackle the problems medicine alone cannot fix.

Alyson was voted by the HSJ as one of the top 50 inspirational women leaders in the NHS and was awarded an MBE in the 2021 New Years Honours List for services to Collaborative Practice and Service Development in the NHS. She is a member of the NHS Leadership Academy Faculty with over 11 years board level experience as a Non-Executive Director.


Dr Seema Pattni

Dr Seema Pattni

Portfolio GP and Careers Coach, London

Dr Seema Pattni is a Careers Coach for Female Doctors.

She is a qualified GP and also has a BSc in Neuroscience and Mental Health.

She has worked across the UK and around the world, in the NHS and the private sector.

She has developed and led services in homeless health inclusion, social prescribing and family planning.

@drseemapattni_coaching


Dave Mills

Dave Mills

Head of Think Healthcare, Focus Group

A committed NHS IT geek, Dave Mills is the head of Think Healthcare, one of the largest NHS specialist cloud telephony platforms.

Dave has a broad background in the NHS IT sector, starting with half a decade in GP practice management which fuelled a passion to improve IT infrastructure within the NHS for patients benefit.

He has since been involved with various national provider platforms including patient workflow platforms and primary care clinical systems.

His current passion is focussing on improving patient access to GP services via the medium of cloud telephony.


Dr Dean Eggitt

Dr Dean Eggitt

Principal GP, The Oakwood Surgery and Chief Executive Officer, Doncaster Local Medical Committee

Lorna Laflin

Lorna Laflin

Deputy Lead, Primary Care Development Programme, RCGP

Lorna splits her time working for the RCGP as a Deputy Lead on the Primary Care Development programme and as a Specialist in Field for GP Excellence, the flagship programme of the Greater Manchester Primary Care Provider Board. Lorna’s background is in practice management, and she has almost 20 years’ experience in General Practice and is accredited with the IGPM. Before the COVID pandemic she was a Lay assessor for Health Education England, assessing FY2 doctors applying to start GP training, and has more recently worked as senior consultant on the Good Practice Guidelines team at NECS.

Lorna is a qualified coach and mentor, specialising in professional development. She has an MBA and a post grad qualification in strategic management and leadership and a special interest in Continuous quality improvement (CQI).


Kay Keane

Kay Keane

Practice Manager, Urban Village Medical Practice and Director, The IGPM

Kay is the Practice Manager at Urban Village Medical Practice in Ancoats, Manchester.  As well as the usual suite of NHS General Practice services the practice also specialises in addressing those patients facing health inequalities, they run a specialist service for those people experiencing homelessness, an in-house substance misuse service, tissue viability care and have specialist clinicians focussing on those people who find it difficult to access healthcare.

Having been employed within the NHS since being a teenager she has seen lots of changes and developments and worked in various parts of the service.  Kay was awarded the National Association of Primary Care “Practice Manager of the Year” in 2017 and has since helped to set up The Institute of General Practice Management, the registered body for all Managers in Primary Care.

Outside of work Kay is a keen allotmenteer where she prefers to grow flowers for the vase.  She enjoys weekends away in a campervan and may also occasionally be found dancing in a field at a music festival.