Management in Practice London is our flagship primary care management event, taking place in the capital on 3 September 2024. All those working in management roles within primary care are invited to join us at the ILEC Conference Centre.
A primary care event for practice teams, GP Partners and PCN teams, tickets for this event are free and include access to all sessions, the exhibition, and all refreshments and lunch throughout the day.
Register now to join the Management in Practice editorial team and our event supporter, Pulse, in person at an event designed specifically with you in mind, where expert speakers share their experiences and impart real world tools you can implement at work.
Our agendas are developed following in-depth research with you our audience as well as industry experts, therefore you can trust that the sessions you attend will be of real value to you and your team. The multi-stream format allows you to pick and choose the talks most relevant to your business aims, consequently you will leave inspired with relevant ideas to put into practice.
95% peer recommended
“The seminars are always useful, informative, and on topic and the exhibitors are good too. I love attending.” – Practice Manager, 2023 attendee
“Really helpful sessions – networking opportunities and thinking outside the box.” – Cindy Heslington, Practice Manager, 2023 attendee
“Excellent variety of speakers covering a wide range of topics. Great to see so many trade stands and suppliers. Lovely venue, lunch and refreshments.” – Alexandra Jones, Practice Manager, 2023 attendee
We have a range of options and packages available – contact [email protected] for more information and to discuss your company’s objectives.
Contact [email protected] for more information about speaking opportunities.
* Please note, this information is correct at the current time. Cogora reserve the right to amend content without prior warning.
** We would like to thank our exhibitors for sponsoring this meeting. They have had no editorial input into or control over the agenda, content development or choice of speakers, nor opportunity to influence except for the sponsored symposia presentations.
*** Your delegate badge may, with your permission, be scanned by sponsor companies in the exhibition hall and at sponsored sessions. If you allow your badge to be scanned, you agree for those companies to contact you about their products, events and/or services – some of which may be promotional in nature. If you do not wish to be contacted by our sponsor companies you have the right to not have your badge scanned when visiting a sponsored stand in the exhibition hall or attending sponsored sessions. You can withdraw your consent at any time by contacting the sponsor.
Book your placeILEC Conference Centre, London, Lillie Road, London, UK
020 7666 8470
Sitting at the edge of zone 1, West Brompton and Earls Court stations are both within walking distance giving easy access to all central districts of London and Heathrow Airport. Transport for London tube map.
Parking
ILEC is a quarter of a mile (400m) from the A4, providing easy access to the M4, M5 and M40.
There is a car park adjacent to ILEC with 140 parking bays. The parking is NOT managed by ILEC so spaces cannot be reserved and may become full during busy events.
Guests and delegates can benefit from preferential parking rates as follows:
Stream 1 |
Stream 2 |
Stream 3 |
|
8:30 am |
Registration and Exhibition |
||
9:20 am |
Chair’s opening remarksKay Keane |
Chair’s opening remarksDr Dean Eggitt |
Chair’s opening remarksLorna Laflin |
9:30 am |
The cost of living and supporting patients
Alyson McGregor |
Dealing with complaints
Mairead Roche |
Future trends and innovations – AI
Dr Annabelle Painter |
10:15 am |
Legal essentials for practices on forward planning
Mark Jarvis |
Reducing staff turnover
Jayne Dewhurst |
|
10:55 am |
Exhibition and networking |
||
11:25 am |
Clinical negligence in practice
Dr Jeremy Platt |
PCN companies – key issues
Ross Clark Robert McCartney |
|
12:10 pm |
Human resources Q&A
Robyn Clark |
Sponsored session to be confirmed |
Reshaping primary care with data
Dr Harry Wyatt Dr Amina Siddiqui |
12:50 pm |
Lunch and networking |
||
1:50 pm |
7 key ingredients for a successful business in primary care
Gary Hughes |
Thriving amidst the challenges of general practice
Dr Nirja Joshi Dr Alexander Lai |
Becoming a veteran friendly practice
Caroline O’Dwyer |
2:35 pm |
Optimising GP finances in a funding constrained environment
James Gransby |
||
3:20 pm |
Conference ends |
* Please note, this information is correct at the current time. Cogora reserve the right to amend content without prior warning.
** We would like to thank our exhibitors for sponsoring this meeting. They have had no editorial input into or control over the agenda, content development or choice of speakers, nor opportunity to influence except for the sponsored symposia presentations.
*** Your delegate badge may, with your permission, be scanned by sponsor companies in the exhibition hall and at sponsored sessions. If you allow your badge to be scanned, you agree for those companies to contact you about their products, events and/or services – some of which may be promotional in nature. If you do not wish to be contacted by our sponsor companies you have the right to not have your badge scanned when visiting a sponsored stand in the exhibition hall or attending sponsored sessions. You can withdraw your consent at any time by contacting the sponsor.
Robert is an associate in the corporate commercial team who specialises in advising primary and community care providers.
He has worked in-house within the NHS including at a community trust, a large-scale GP practice, and an urgent care provider, and has built a practice advising practitioners on developing working at scale services including GP federations, Primary Care Networks (PCNs) and practice mergers.
Ross is a partner and leads the GP team in the midlands and north of England. He is recognised nationally as one of the leading lawyers in GP work, having devised several of the evolving models for GPs to work together at scale and integrate within the wider Integrated Care Systems being developed across the country. Most notably, Ross devised the structure and drafted the partnership deed for Our Health Partnership, the largest single partnership in the UK combining 37 practices with over 175 Partners and serving around 358,000 patients.
Mark specialises in primary care and provides support to GP practices on a range of commercial, corporate and transactional issues. Mark has previously drafted several iterations of the national primary medical services contracts and the primary medical services schedule of the model NHS Standard Contract. Mark’s work focusses on:
· Integrated Care Alliances and Systems
· Contractual and regulatory matters
· Partnership Deeds
· Primary Care Networks and corporate vehicles for PCNs
· Mergers and acquisitions
· GP Federations, collaborations and super-partnerships
· Incorporation of GP practices
I am a Managing Partner in a practice in Bristol as well as a founder and Director of the IGPM. A HR Consultant by background, I still consult in my spare time and also develop and provide training on HR matters.
Jeremy Platt read Physiological Sciences at Magdalen College, Oxford, and qualified in medicine from the University of Edinburgh. He trained in hospital medicine and haematology in and around Edinburgh and Glasgow before training to be a General Practitioner in Glasgow. He has worked full time as a GP partner at Binfield Surgery, Bracknell, Berkshire for 25 years.
Jeremy has been supplying evidence to Claimant and Defendant solicitors about allegations of General Practitioner Breach of Duty for 10 years and in that time has written around 500 reports. He has attended many conferences with lawyers and expert witness meetings. He has given advice to the General Medical Council to assist in their investigation of over 80 allegations of poor practice.
Jeremy has had a special interest in prescribing, and he has sat on various committees charged with delivering policies for the local NHS bodies in this field for 18 years. He has advised and contributed to the development of policies in all clinical fields and has given advice and support to colleagues whose prescribing data suggested that this was necessary.
Jeremy enjoys travel outside work and is a mad keen golfer.
Dr Annabelle Painter is an NHS Clinical AI fellow, Medical Director at Visiba- an AI-enabled triage provider and an Honorary Fellow at Imperial College London. She was previously a Clinical AI fellow at the NHS AI Lab & HEE and authored white papers on AI confidence in the healthcare workforce. Clinically, Annabelle is a practising GP registrar in London. Annabelle sits on the Royal Society of Medicine Digital Health section council and is host of the section podcast.
GP in London, a trained coach and an ambassador for the charity You Okay Doc.
The WorkWell Doctors are an award-winning duo of London-based GPs who have a passion for improving your workplace wellbeing. They have delivered over 100 sessions nationally and internationally to teams who are seeking to improve their workplace wellbeing.
Alyson is the founder and Director of Altogether Better an NHS national network organisation who offer solutions to the challenges the NHS is facing. Working with practices and PCNs, Altogether Better help teams to increase their capacity and reduce demand by adopting a new model of care to tackle the problems medicine alone cannot fix.
Alyson was voted by the HSJ as one of the top 50 inspirational women leaders in the NHS and was awarded an MBE in the 2021 New Years Honours List for services to Collaborative Practice and Service Development in the NHS. She is a member of the NHS Leadership Academy Faculty with over 11 years board level experience as a Non-Executive Director.
Kay is the Practice Manager at Urban Village Medical Practice in Ancoats, Manchester. As well as the usual suite of NHS General Practice services the practice also specialises in addressing those patients facing health inequalities, they run a specialist service for those people experiencing homelessness, an in-house substance misuse service, tissue viability care and have specialist clinicians focussing on those people who find it difficult to access healthcare.
Having been employed within the NHS since being a teenager she has seen lots of changes and developments and worked in various parts of the service. Kay was awarded the National Association of Primary Care “Practice Manager of the Year” in 2017 and has since helped to set up The Institute of General Practice Management, the registered body for all Managers in Primary Care.
Outside of work Kay is a keen allotmenteer where she prefers to grow flowers for the vase. She enjoys weekends away in a campervan and may also occasionally be found dancing in a field at a music festival.
Lorna splits her time working for the RCGP as a Deputy Lead on the Primary Care Development programme and as a Specialist in Field for GP Excellence, the flagship programme of the Greater Manchester Primary Care Provider Board. Lorna’s background is in practice management, and she has almost 20 years’ experience in General Practice and is accredited with the IGPM. Before the COVID pandemic she was a Lay assessor for Health Education England, assessing FY2 doctors applying to start GP training, and has more recently worked as senior consultant on the Good Practice Guidelines team at NECS.
Lorna is a qualified coach and mentor, specialising in professional development. She has an MBA and a post grad qualification in strategic management and leadership and a special interest in Continuous quality improvement (CQI).
Mairead originally trained and worked as a nurse (RGN) and has been managing a busy inner London Practice for over 26 years. She is a trained teacher and has been commissioned by Camden CCG to design and deliver all non-clinical staff training. Recently, in response to the GPFV, she has designed and delivered training to help develop the role of the non-clinician. Her interests are in creating the best and safest environment for moving the non-clinical role away from the traditional administrative duties towards a more interesting, responsive and patient focused position within the GP team. This is especially important when looking at the new PCN structures with its emphasis on standardising processes to support working at scale across practices.
Jayne initially worked in Financial Services where she special interest in leadership development and coaching & became NLP practitioner. In 2005 she became a Practice Manager in a large GP practice. During this time she was a non medical mentor and undertook undergraduate training. She also held a number of roles in her CCG. Jayne joined the RCGP PCD team in 2015 when the programme was in its infancy. Initially an adviser she became deputy lead in the summer of 2015. Currently Jayne is lead for coaching, mentoring and other HR programmes. She is a Lay representative for NHSE, working with a variety of specialties, including General Practice. She works with NHSE during the recruitment process & assessment panels.
GP in London, with an interest in medical education as well as a dance teacher.
The WorkWell Doctors are an award-winning duo of London-based GPs who have a passion for improving your workplace wellbeing. They have delivered over 100 sessions nationally and internationally to teams who are seeking to improve their workplace wellbeing.
Gary Hughes has spent over 25 years successfully leading and managing businesses in primary care and the private sector and understands what is required to deliver success for general practice, primary care networks and federations. He has been a director, partner, manager, and consultant, founding director of an innovative GP Federation, PCN board member and the leader and manager of a large, successful training practice. His passion is the continual improvement of individuals, organisations and businesses, and he has an MBA, and a Post Graduate Certificate in Medical Education. He is the host of the Leadership in Practice podcast, author of the book ‘Leadership in Practice’, and a regular contributor to Management in Practice.
Podcast https://www.leadershipinpractice.co.uk/podcast
Website https://www.leadershipinpractice.co.uk/
LinkedIn https://www.linkedin.com/in/gary-james-hughes