Take a look at a selection of our recent media coverage:
16th August 2021
Dr Ed Pooley is a GP with expertise in time management, patient communication, and managing ‘difficult conversations’. He has published a best-selling book on time management: Managing Time in Medicine: Developing Efficient Consulting in Primary Care, runs a successful Facebook group for health professionals and managers, and offers consultancy to primary care surgeries on handling complaints effectively, improving team work, and managing patient expectations. In his spare time, Ed is a keen writer, computer programmer, and cook. @dr_edwardpooley
15th July 2021
Dr Robert Hendry was born and brought up in Glasgow and studied medicine at Dundee University. After graduating in Dr Robert Hendry studied medicine at Dundee University before spending over 12 years as a partner in an urban teaching practice. He developed an interest in medical law and completed an MPhil in Law and Ethics in Medicine at Glasgow University in 1992. This led to consultancy work for the Medical Protection Society and part-time teaching at Dundee University. Since obtaining his MBA from Strathclyde University Graduate Business School in 2001 he has continued to develop his business interests. Appointed as Medical Director of the Medical Protection Society in 2013, Robert is responsible for medicolegal services delivered to members worldwide. A Foundation Fellow of the Faculty of Forensic and Legal Medicine he continues to teach, hold honorary positions at several universities and has served on several governmental working parties considering dispute management.
20th August 2020
John has written and worked alongside the Doctorate and Masters in Organizational Change at Ashridge Business School since the late ’90s. For the last five years he has been researching with Professor Megan Reitz into the theme of ‘speaking truth to power’. They have had recent pieces published in the Harvard Business Review and the Journal of the Royal Society of Medicine. Their latest book, ‘Speak Up. Say what needs to be said and hear what needs to be heard’ has just been published by FT Publishing. John has worked extensively across the NHS and other sectors. He co-delivers a series of workshops for the NHS London Leadership Academy around the theme of speaking up and listening up as part of their work in the field of systems leadership.
Dr Arfon Williams has been a full time GP in a rural dispensing practice in Nefyn, North Wales for the last 23 years. By necessity, he has become involved in changing service provision and innovation over the last 3 years. He was a Bevan Exemplar for the 2017-2018 cohort and his project won a RCGP Bright Ideas Awards. He has recently presented his work at the International Conference on Integrated Care in San Sebastian. Dr Williams is actively involved in transformation of Primary Care services in North Wales.
Paul Litchfield has been Chair of the UK’s What Works Centre for Wellbeing since it was established in 2015. The Centre is dedicated to understanding what can be done to improve wellbeing across society. He has practiced occupational medicine for 40 years in both the public and private sectors and from 2001 until 2018 he was Chief Medical Officer for BT Group, with global responsibility for health, safety and wellbeing. He has a long track record of promoting better mental health and to that end has worked with the World Economic Forum, the World Health Organisation, the International Labour Organisation, the OECD, the World Bank and the European Commission. He has undertaken three Independent Reviews for the UK Government focused on mental health and the benefits system. Paul also co-Chairs the National Forum for Health & Wellbeing in the Workplace and is a member of the NHS Healthy Workforce Advisory Board, the Health & Safety Executive Workplace Health Expert Committee and the Economic & Social Research Council’s Grant Assessment Panel. He currently advises the Tavistock & Portman NHS Trust in developing mental health services for small businesses and ITV on its approach to mental health in reality TV programmes, with a particular focus on Love Island. In 2007 Paul was awarded the OBE for services to occupational health and in 2018 he was created a CBE for services to workplace wellbeing.
Dr Ben Herring is a freelance GP locum with a special interest in expedition and wilderness medicine. Ben has worked all over the world on scientific and charity expeditions which has demanded many different skills and adaptability. When in the UK he has spent most of his time working in areas that have difficulties in recruitment of GPs, from both reputation and geography. Ben currently splits his time between working in the Shetland Islands as a GP and leading on the primary care aspect of Locum’s Nest. He has a passion for innovation and new ways of thinking to solve the evolving challenges of the NHS which prompted a diversification into health technology in 2017. Having experience of both the clinical and management side of primary care, Ben has been successful in helping GP federations and practices effectively utilise technology.
Dr Deen Mirza is a sessional GP based in Croydon, South London. He has written books on efficient consulting and runs time management seminars for doctors.
Mohan is the Clinical Lead for Social Prescribing for Merton and Wandsworth CCGs. Mohan has been working as a GP for over 10 years in East Merton. He led on the development and implantation of the Merton Model of Social Prescribing which aims to address the social determinants of health. This model has resulted in significant reductions in GP and Accident and Emergency attendances, and has demonstrated a positive impact on patient measures of wellbeing. Mohan is passionate about harnessing the opportunities in the local community and wants to ensure the local voluntary sector receives adequate support to help empower them and build resilience. Mohan is also a member of Merton LMC and a GP trainer. He grew up in South West London and in his spare time enjoys many types of exercise and is a keen AFC Wimbledon fan.
Mairead originally trained and worked as a nurse (RGN) and has been managing a busy inner London Practice for over 26 years. She is a trained teacher and has been commissioned by Camden CCG to design and deliver all non-clinical staff training. Recently, in response to the GPFV, she has designed and delivered training to help develop the role of the non-clinician. Her interests are in creating the best and safest environment for moving the non-clinical role away from the traditional administrative duties towards a more interesting, responsive and patient focused position within the GP team. This is especially important when looking at the new PCN structures with its emphasis on standardising processes to support working at scale across practices.
Karen has been a practice manager in Kensington and Chelsea for seven years – most recently in a large training practice in South Kensington. Prior to that, she worked for both West London and Hammersmith and Fulham CCGs, gaining a good understanding and practical knowledge of the challenges faced by practices within the local area. She leads the Practice Managers Forum, and sits on the Patient Participation and Experience, and Quality and Performance Board Sub-Committees. She is the management lead for a PCN in South Kensington, and a member of the West London CCG governing body.